At KASHKASHA, we are dedicated to delivering your order as efficiently as possible. Please find our processing and shipping details below:

Order Processing:

• All orders are processed and shipped within 1 to 5 weeks after receiving your order confirmation email.
• You will receive a shipping notification once your order has been dispatched.

Domestic Shipping Rates and Estimates:

• Shipping charges for your order will be calculated and displayed at checkout.
• A tracking number will be provided when your order is shipped.
• Local deliveries (within UAE) are typically completed 1-2 days from the time of pickup notification.
• You will receive a tracking number via email once your order has shipped, along with a confirmation email.

International Shipping:

• We offer worldwide international shipping.
• Shipping charges for international orders will be calculated and displayed at checkout.
• Please note, your order may be subject to import duties and taxes (including VAT), which are applied once the shipment reaches your country. KASHKASHA is not responsible for these charges; they are the responsibility of the customer.

Checking Your Order Status:

• Once your order has shipped, you will receive an email notification that includes a tracking number. You can use this number to track your order status.
• Please allow 48 hours for the tracking information to update.
• If you haven’t received your order within 20 days of receiving your shipping confirmation email, please contact us at Kashkasha_@outlook.com or WhatsApp 0567755393 with your name and order number, and we will assist you.

Operating Days and Times:

• Saturday to Thursday: 10:00 AM – 6:00 PM
• Friday: Closed